Utilities

Reliable routing, monitoring, and control of resource delivery form the backbone of every utility company's critical infrastructure.
Automating control across the entire network allows swift responses to power outages, demand fluctuations, and peak usage.
However, none of this is achievable without dependable data and connectivity.

With 24/7 delivery of your SCADA and IoT data, Ground Control empowers utility providers to enhance operational
efficiency, reduce downtime, and maintain resilient infrastructure, no matter the location.

Our Services for Utility Organizations

Connecting Your Most Remote Sites

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Secure
Infrastructure

Satellite is inherently secure, but cybersecurity can be enhanced with TSAT. TSAT is designed for remote monitoring and control of SCADA systems. Unlike ground-based communication networks, which can be compromised by cyberattacks, TSAT provides a more secure and tamper-resistant infrastructure for critical data transmission.

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Automated Monitoring and Control

RockREMOTE delivers reliable monitoring and control for utility operations. With edge computing capabilities, it processes critical data on-site, reducing latency and optimizing network efficiency. Whether managing power grids, pipelines, or water distribution, RockREMOTE empowers utility companies with secure, always-on connectivity.

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Resilient Failover Communications

A Ground Control customer managing a vital gas pipeline relies on a triple-redundant comms system – two satellite links and one cellular connection. To maintain production, at least two of these must always remain operational. In 16 years, neither satellite connection has ever failed, proving the unmatched reliability of non-terrestrial networks.

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Field Workforce Safety and Enablement

Field technicians operate in challenging and often hazardous environments, making reliable communication essential. The RockSTAR tracker delivers location updates as frequently as every 15 seconds. In addition, RockSTAR enables two-way messaging, geofencing alerts, and emergency SOS capabilities, ensuring safety and accountability.

Recommended Devices:

Sensor Data Analysis

Remote Data Monitoring

Whether working in remote power substations, along vast pipelines, or in extreme weather conditions, the RockREMOTE suite of solutions empower utility workers with reliable connectivity, enhancing both safety and operational effectiveness.

RockBLOCK Sense transmits variable measurements from even the most remote sensors: power, temperature, water levels, pressure, windspeed, and more.

Products to support this sector

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Cyber Security

The TSAT solution is designed to safeguard remote communication networks from cyber threats, ensuring secure data transmission in critical operations, via private network.

With end-to-end encryption, advanced authentication protocols and continuous data monitoring, TSAT enhances network resilience for industries operating in remote or off-grid locations. Ideal for utility sites and critical infrastructure, TSAT ensures reliable, secure connectivity, preventing unauthorized access and maintaining operational integrity in the most challenging environments.
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Remote Monitoring Sensors

RockBLOCK devices enable sensor data transmission over the global Iridium satellite network, making them perfect for monitoring remote utility sites where cellular coverage is unreliable or non-existent.

RockBLOCK 9603 can be integrated into existing sensing equipment for seamless satellite connectivity. For enhanced durability in extreme environments, RockBLOCK Plus and RockBLOCK Sense offer robust protection, featuring IP68-rated dust and water resistance and an operating temperature range of -40°C to +80°C.
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Remote Field Technician Safety

The RockSTAR is a rugged communication device designed for teams operating in remote areas. It supports two-way text messaging and includes a dedicated SOS button and a 'check-in' countdown timer to enhance field technician safety.

For utility site vehicle users, the RockDASH offers a portable solution, transmitting location and vehicle telemetry while enabling two-way text communication and alert functions. Both Rock devices leverage the Iridium network and include geofencing capabilities to enhance the safety of field teams and utility maintenance vehicles.

Who Uses Ground Control's Satellite Solutions for Utilities?

Utility Operations Managers

SCADA and sensor data is automatically formatted for seamless delivery to the customer's preferred destination, ensuring utility facilities operate safely, efficiently, and in line with energy output targets.

Control Room Operators

Using our robust APIs and reliable data delivery, Control Room Operators can monitor SCADA systems and utility asset dashboards to effectively manage grid stability, outage response, and operational efficiency.

IoT & Smart Grid Specialists

Satellite connectivity enables real-time adjustments to power distribution, load balancing, and fault detection. This drives energy efficiency and optimization of substations, transformers, and distribution networks.

Regulatory Compliance Officers

Maintain compliance by leveraging automated data collection from SCADA systems and IoT sensors to generate compliance reports, reducing manual errors and ensuring timely submission to regulatory bodies.

Can Satellite be an Effective PSTN Replacement?

This webinar explores the challenge presented by the PSTN switch off, particularly the impact on utilities companies. Ground Control propose satellite connectivity as a solution to these challenges, but this offers utility organizations a broad spectrum of possibilities, so this webinar explores the best options for this application.

Watch the Recording

Infrastructure, Security and Storms

The key to operational success in Utilities is to collect accurate, real-time data throughout the supply chain. But, data collection is increasingly fraught with risk as cyber-criminals target infrastructure. This eBook explores the challenge and the options available to utilities companies.

Open the eBook

Satellite Connectivity for Utility Organizations

We understand the challenges facing Utilities and Renewables companies. Our team are experts in getting data from hard-to-reach places – so you don’t have to be.

We are proud to have provided one of our utility customers with 27 years uninterrupted service, making satellite that company’s most reliable system. To learn more about our solutions and how these can help you consistently provide better for your customers, get in touch today.

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